Delivery and Collection
It would be a shame if distance prevented you from enjoying our cakes and pastries. That is why we will deliver them to your door if you cannot collect them from our bakery.
Cakes and pastries, especially cupcakes, are much too fragile to post. They therefore need to be hand delivered. If you cannot or prefer not to collect your order in person, we can hand deliver to most addresses in London. Please let us know your location and postcode and a delivery date and we will give you a quotation.
We can arrange delivery via a third party carrier anywhere in UK, but it will be at your own risk as we cannot be held liable for damage to the products during transit. The cost of delivery could be quite high. Again, please provide us with your location details and a delivery date.
We are happy for you to arrange delivery yourself and choose your preferred carrier. In this case you must let us know the details of the person or company collecting your order. The collector will have to sign a collection form and we will not be liable for any damage to your order from that moment.
The delivery or collection date must be agreed with us after you place an order, prior to acceptance of the order.
Please note that we require full payment in advance of delivery. We will not dispatch the goods until payment has been received.
The cost of delivery varies depending on your location and the size of order. We would not place more than two boxes on top of each other, which means that an order of 72 cupcakes will cost a bit more than one of 48 cupcakes, since they need a bigger vehicle.
On a brighter note we have to stress that you only pay for the actual delivery costs.
The delivery cost is per address. It is perfectly possible to reduce the cost of delivery by combining two or more orders for one address – say, to share it with your neighbours, friends or colleagues.
You are welcome to collect your order from our kitchen bakery in Walthamstow. There is no collection fee!!! We will arrange the time and date of collection when you place an order, subject to acceptance of the order. Full payment must be received before collection.